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Where Do I Sign Up For the LRT Service?

danielp
  • Updated

You can now sign up for LRT right in the Solo Portal. On the dashboard, if you are not already subscribed to LRT, you will see the option to buy a plan for your unit there. Your Solo must be turned on and online in order to see this option in the LRT section of the portal.

 

Now controls for LRT are moved to the Solo Portal, so you can cancel or change any subscriptions from there.  Go to Subscription Info in the upper right hand corner of the portal to find these settings.

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Comments

10 comments

Date Votes
  • ricardo

    Hi,

     

    i bought the LIVE U SOLO 2 HDMI months ago from a dealer in Spain, i didnt buy any clouding service.

     

    I just signed up and got now the LRT clouding service in the liveu online shop. I do not know how to link this service now in my solo.liveu.tv portal. 

     

    Can you help me??

    0
  • danielp

    Ricardo, absolutely, will open a case from this comment so we can help you.

    0
  • yuriy.gusev

    danielp,

    I have the same issue. How can I get assistance? Thanks!

    0
  • tloncar
    • Edited

    Hi!

    The same problem here, I paid subscription twice and I do not see one of it in the solo control panel.


    Subscription Info

    Paid somewhere else! During our system transition, expiration dates may not be available yet. Check back soon

    0
  • danielp
    • Edited

    Correct, just as the message says, we are still merging the two systems.  You can insure each unit has LRT right now though via this article.  And we should have the two systems merged soon!

     

    0
  • tloncar

    Daniel, please check, that not works. I can't see is LRT subscription is activate or not.

    0
  • danielp

    In other words, if you can toggle it on, you have it.  If you need to manage your subscription, see this article.  And again, soon, that will all be consolidated to one place.

    0
  • radicalfilms.av

    Hello, I just register my new Liveu Solo and in the subscription info its says " LRT - PAYED IN SOMEWHERE ELSE" What means that?

     

    Regards.

    Back
     
    0
  • ps050097589

    Hello, my English is very poor.
    I use GOOGLE translation

    --------------------------------------------------

    If I buy my friend's LIVE U Solo
    Can I register again  the device?

    0
  • danielp

    Ladell, yes you can, worse case just open a support case with the serial number (if the seller did not do so already) and we will set it so it can be moved to your account.

    0

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