If you plug in or connect more than one connection, but then see on the LiveU Solo's interface that only 1 connection is contributing bandwidth to your total, here are some common things to check to see why you might not be using bonding.
Make Sure You Have LRT On
Under Select Destination, select the Mode tab and make sure LRT is turned on:
You may have LRT available but have it off (or it may have started off due to initial configuration).
Make Sure All Connections Are Working
If a connection, such as a modem, WiFi or LAN, can't reach the internet, it won't contribute bandwidth etiher . Even if connected (such as plugged in), are you sure the connection is working and can reach the internet?
Some Connections May Conflict With Each Other
A bit more rare, but some connections can conflict with each other - for instance, some USB Modems use a private IP address and subnet, that may conflict with your WiFi or LAN subnet. For example, if both assign local IP addresses in 192.168.1.x. You may notice this if for example 1 of 2 modems stop working only if you also connect to WiFi.
In such cases if you can change the subnet / IP address assigned by WiFi or LAN, it may help. In other cases its possible to change the subnet and IP used by the modem, though this is specific per modem and not always possible.
Comments
17 comments
How to know if I still have the current LRT service on my liveU 200 hdmi?A feature to more clearly show the state of your LRT subscription is coming very soon! in the meantime, so long as you can turn LRT on, per the steps in this article, you have the license - if you did not the switch would be grayed out.
can I use the subscription on a pay as you go basis as | won't be filming in stream every month
Yes you can - there is no unit smaller than a month, but the subscription can be turned off and on as needed at that scale. Right now you manage that subscription via shop.liveu.tv, but we are in the process of moving it to solo.liveu.tv just like the new graphics subscription. Look for that in about 1 month.
We have the LRT turn on, but both the FB live and the Wowza Cloud cannot get the RMTP push, anything we need to do to use it?
That sounds like perhaps the unit is successfully making usable video - this can happens sometimes if the source has no audio or other parts of the HDMI or SDI are outside of what we can handle. I will open a case from your comment so we can help you!
You are right, my SDI feed without audio refused to be board casted. Once we inject some audio, it is doing fine now. thanks!
non vedo più il mio liveu nel portale. mi dice di registrarmi ma se inserisco il numero seriale dice che è già registrato. cosa devo fare
I don't have an LRT button on my interface, and if I go to my subscriptions, nothing is there. I know I'm paid up - and I wanted to get a stream off in a few hours - anybody help at LiveU?
You should always have an LRT button, in the Status section of the portal - it could be grayed out, if indeed you were not receiving the LRT service. I will start a case for you so we can assist figuring it out.
My LRT button turns off when I browse away from the page. Everytime i turn it on, it goes off when I browse away. What can I do with this?
Well never heard that one before @aromero! Let me start a case for you and we can try to figure it out.
@danielp: i have the same issue as user lafranicich, i dont see the button of LRT grayed out.
I have purchased it on the live u portal, but cant enable it bc there is nothing there. Everytime i login, it says on the top of the page: "thx for your purchase of lrt, it will take up to one hour ....".
Kind regards
Ahmet
I have the same issue where, over the last 12 hours I'm getting the same message "Thanks for purchasing..."
There is no mode tab under select destination. So I have no clue where to go and turn LRT on.
Need help!
Bumped this up to a ticket will respond there
thank you Daniel! It got fixed.
I have the same issue where, over the last 12 hours I'm getting the same message "Thanks for purchasing..."
There is no mode tab under select destination. So I have no clue where to go and turn LRT on.
Need help!
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