Update September 2019:
7.0.4 resolves issues in earlier 7.x versions with some modems, with some WiFi, and with an issue related to Audio / Video sync. While we are try to be extra sure it resolves *all* major bugs in 7.x, we have not yet set it as the world-wide, automatic upgrade version. However, if you think you need a firmware update for any reason you can open a support case at any time to request one!
- LiveU Solo 7.0.4.C16165
- LiveU Solo 7.0.3.C16156
- LiveU Solo 7.0.2.C16166
What’s New in 7.0?
- Cellular modem APN configuration – now available in Solo Portal
- Faster bandwidth recovery in case of bandwidth drop
- 1:1 Aspect Ratio Support – when streaming to Facebook, support to convert your 16:9 input to 1:1 for a more mobile-friendly aspect ratio
New modem support:
- New APNs:
- Japan - IIJ & Softbank
- Serbia – Telekom
- Panama – Movistar
- Canada – Bell
- South America – Movistar, Claro & Tigo
Solved Issues and Improvements
- Video quality improvement by encoder and streaming engine optimization
- SW upgrade stabilization improvement
- New APNs:
- Nigeria – Airtel & MTN
- India – Loop
- Cambodia – Smart, Cadcomms, Metfone, Cellcard & Beeline
- Stability improvements when connecting LU-unit to Android access point.
- Fix Huawei E3276 modem dialing problems.
- New APNs:
- Austria – Telering & UPC
- Libya – Libyana & Al-Madar
- UK & Denmark – Broadcast SIM
- Greece – Vodafone
- Sweden – Tele2
Dear, where can I download new firmware 7,0,2 and how can I install to my LiveU Solo?
Donde descargar el nuevo firmware y como actualizar
The new firmware will be made available on all solos soon - you will get a prompt during a boot up. If you need it / want it faster then that feel free to open a support case right here in the portal (top right, or email email@example.com) and we can mark your solo to go now...
OK, thank you for info, I'll wait.
How can I upgrade? No prompt during boot!
Created a ticket for you from your comment so we can set your unit to upgrade. Still haven't set it for world wide yet, waiting to cross just a few more Ts...
Hello Daniel Thanks for the relase, I will need to update my firmware as soon as posible. I live in Colombia and here in south America the best carriers are Tigo, Movistar and Claro.
I have an open ticket with my unit number for something else but more then happy to get the firmware update if you can push it to the unit.
Hola, he tenido un problema con mi vivo u solo. El software a la versión 7.0.3 y cuándo quiero conectar la red wifi de un teléfono celular solo aparece la ip y nunca se conecta, eso solo pasa con redes wifi de celulares, con redes wifi normales y se conecta bien. De ante mano gracias por ayudarme!
When is going to be ready the update option to use the Micro SD card for record or storage the video , also what about the headphones and mic jack options, is more than one ayer that we are waiting for this update, teradek product hace the option to record using a external sd memory card, and. Live you is more expensive and have less features.
Enriquetech the headphone jack and MicroSD slot are really hold-overs from the hardware design that started in our LU product line, the LU-200. There are no plans to ever use them with Solo. To be honest, we do not see much demand for streaming of recorded content. Audio monitoring is a different story - there is definitely some interest in that so maybe our decision there needs to change, I will evaluate that.
Our focus in place of such features is definitely on reliable streaming as well as enhancements we can offer in the cloud. Features launched in the last 12 months that reflect this include setting modem settings from the portal, WiFi settings, and LAN settings, as well as features like 1:1 aspect ratio for Facebook. We hope that fits for the way a lot of streamers are growing and expanding, but like any product roadmap its not going to fit for everyone. If you have specific needs with features that are matched better by other products, then I think you have a good reason to evaluate using those products for sure.
danielp im agree with you, the quality for streaming video from LiveU Solo is awesome, I really like video. But when I was looking information and reviews of this product is some point I found the audio jack and sd card option will be available sometime. I emailed to sale department asking about this features and their told me the will be available soon. And that was the reason I bought 2 of Liveu solo but I’m disappointed because I thinks the this feature never is going to be available. Some people like me would like to use the audio to monitoring in audio form video or some people would like to record their live streaming I thinks it’s a good option, you told about some features that we need to paid. Maybe some one paid I won’t. I thinks is a bad advertising or informations the LiveU offer to clients about this two features audio and memory that is not available. But well I guess I’m a minor client. Thanks for you time.
I feel I have to agree with ‘social’ regarding the audio monitoring comment. It is the weakest link in the otherwise excellent LiveU Solo chain. I can check the A/V output of all the equipment which may be connected. However the only way to assess the audio quality is waiting for the live stream to reach my iPad/iPhone/whatever. The little on board monitor confirms the visual, however the missing audio socket would add all the confidence that everything was arriving at the Solo correctly ‘before’ going live. Please do consider adding this feature. The recording feature would be nice but to overcome this I already use an Atomos in the chain which makes for easier HQ editing. More battery, cables and potential errors though.
hey guys, i got the prompt to do the update my solo but during the process all i get is "error, please rebot"
i would love to be able to monitor my audio level by using the small jack near the hdmi output
Will escalate this to case to help you with that upgrade.
Please note my note above - we paused 7.0.3 upgrades or now!
Hi, what is problem with huawei modems in current FW? I did not noticed any on 7.0.3
Some specific Huawei modems dial in 6.5.x but not in 7.x. Not every single Huawei was effected but enough that is a major bug. lukas if you were uneffected you must have just lucked out that the model(s) huawei's you were using were not on the list!
Just picked this up. I'm on 7.0.2 and feel like my Huawei modems are not connecting correctly. Is this the error you are referring to above? Will the 7.0.3 firmware get around this for me, or is there a chance it might work?
info - I would open a case asking for downgrade to 6.5.3 for now, while we keep testing 7.0.4 that has the fix.
My firmware is still in 6.0.1. How can I upgrade to 7.0 for the FB square ratio feature? I do not see any request for upgrade during boot up.
Please implement the audio monitoring function asap. It is a basic yet critical part of the whole streaming process isn't it?
Finally how can I use RTMPS to stream to FB if I am not using the one touch feature.
kenny - if you are not using the One Touch FB integration, just copy and paste the rtmps:// url into the ingress url for the destination type you are using. For now to upgrade, please open a case - we are still chasing down a few issues on 7.0.3 so have not returned it to "world wide" yet. But we can set individual units to upgrade to various versions if you request it via a case.
Duly noted on the audio monitor feature!
come posso fare l'aggiornemento di liveu go solo all'ultima versione?
Inizierò una causa per te da questa nota, e andremo da lì!
Hi has the huawei modem problem been solved? Looking forward to try out the square format. :)
Kenny 1:1 aspect ration should work with 6.5.3 - I'll escalate this comment to a case so we can get you on that version.
I have version firmware 6.0.1, when it is available for download and upgrade for my unit LiveU Solo? Facebook, from 1 November 2019 no support RTMP, but only RTMPS mode.
webtv if you want 6.5.3 please open a support case and request it - we have not yet put another version as the "world wide upgrade" while we really dug in deep to insure the next world wide version was bug free. but, individual units can be upgraded by request no problem!
Hello its any video or tutorial about how we can set the apn configuration manually according to with the carrier, for example, I have Verizon hotspot and sometimes take a long time to connect automatically. I see some people are asking to how there can set up please help.
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