There is currently a fraud attempt circulating that may include text like:
order placed AMZ3ED231DED for LiveU Solo SDI/HDMI Video Encoder Amount of $1299.00 will be deducted from your card. not you ? call Us +1XXXXXXXXXX
These text messages are not sent by LiveU and are not real. They are an attempt at fraud and you should ignore and delete them.
If you have any concerns please feel free to open a support case with us!