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  1. LiveU
  2. General
  3. FAQ

FAQ

  • I Received a Text Message Saying An Amount Would Be Deducted From My Card for a LiveU Solo Video Encoder Order?
  • About Payments and Subscriptions for Customers Located in India
  • How Does Support for my LiveU Solo Work?
  • Where Can I Buy LRT?
  • Solo Connect: Can I Stop and Start My Plan At Any Time?
  • Can I Use LiveU Solo With a Video Switcher or Multi-Cam Setup?
  • Where Can I Get Help Using my VBox with My LiveU Solo?
  • Is There a Trade-In or Upgrade Program to go from LiveU Solo to LiveU Solo PRO?
  • How Can I Setup An SRT Destination?
  • How Many Modems Can the Solo PRO Use? Are They Internal or External?
  • Are the LiveU Net 4G and LiveU Net 5G Compatible with Solo PRO?
  • What Power Input Does the Solo PRO Accept over USB-C?
  • Which 4K resolutions does the Solo PRO Support?
  • When can I use HEVC on the Solo PRO?
  • Is SRT Supported on LiveU Solo?
  • Can I Use My Current Modems with Solo PRO?
  • Can I Use My Solo Connect with a Solo PRO?
  • How can I change my password?
  • How can I remove a unit from Solo Portal login?
  • Can A Solo Connect Kit Purchased in the USA Be Used Outside of the United States?
  • I happen to be a customer with both an LU300, LU600 or LU800 and a LiveU Solo - will my single login control both?
  • The Light on My Solo Connect Modem is Red - Is It Not Working?
  • Some of My Modems Show Up as "No Name", or Even Just Blank - Are They Working?
  • Can I Stream from LiveU Solo to Zoom?
  • Video Title and Description Are Now Required for Facebook Posts?
  • What External Batteries Can I Use with LiveU Solo?
  • What 5G Devices are Support by Solo?
  • Why Don't My YouTube Events Show in the YouTube Event List?
  • I got an email saying my subscription would renew soon, my trial would end, or another transaction would occur, are these legitimate emails?
  • Adobe Discontinued RTMP - Does This Impact Solo?
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